Get In Touch
Enquiry Form
If you have any questions or enquiries, please complete the form below. A member of our friendly team will reach out to you as soon as possible.
Feedback and Complaints
We value feedback from our patients and are committed to providing safe, high-quality dental care. Your feedback helps us improve our services and ensures we continue to meet the needs of our patients.
Providing Feedback or Raising a Concern
Patients are encouraged to provide feedback, compliments, or raise concerns at any time.
This can be done by:
Speaking directly with a member of our team
Contacting the practice by phone or email
All feedback and complaints are taken seriously and managed respectfully, confidentially, and in a timely manner.
If You Wish to Make a Complaint
If you have a concern about your care, we encourage you to discuss it with us first so we can work with you to resolve the issue as quickly as possible.
If you feel your concern has not been resolved, or you would prefer to raise your concern externally, you may contact the relevant healthcare complaints authority.
Healthcare Complaints Authority (NSW)
Health Care Complaints Commission (HCCC)
Website: https://www.hccc.nsw.gov.au
Phone: 1800 043 159